Case Study

 

Public Sector – Customs and Tax Administration

Europe

 

 

The public sector is entrusted to solve some of the most complex challenges in general and with regards to IT specifically. The requirement to do more with reduced costs and high efficiency is ever-present, increasing the need for solutions that provide a wide ranges of capabilities, easy-to-use and cost effectiveness.
XpoLog is widely used across the public sector to support application development, testing, operations and cyber security and more. With the flexibility to integrate into the existing infrastructure, XpoLog utilizes daily IT and Operational data to deliver high-impact, high-value solutions.

  Since using XpoLog, the company has seen many benefits including:

 

Accelerated problem resolution

Automated audit and compliance

Effective resources allocation

Increased Security

Data Sources:

  • Operating System logs
  • SAP logs
  • Middleware logs
  • Databases
  • Applications logs
  • Applications Servers and Web Servers logs
Challenges

Manage, Analyze and Monitor data from a large variety of systems

Increase security and auditing of systems

Gaining full visibility into virtualized infrastructure and applications

Ability to use a single system end to end of log data – troubleshooting, monitoring, analyzing and reporting

Business Impact

Improved Compliance and Audit of the environments

Detailed visibility into all activities in the environment used by many different teams

Better data protection and quality control

Single data repository for online activity and long-term archiving

 

Why Choose XpoLog?

 

Easy access and multiple view options for all data.
This Customs and Tax Administration agency is an independent national agency responsible for administering and enforcing tax laws. It handles the administration of all tasks relating to: Direct and indirect taxes, Customs, Debt collection, Tax assessment of real estate and vehicles and more serving 10+ millions citizens.

Any delay has a huge impact on the customer experience which is not acceptable.
The agency requires a real time tracking of the performance of mission-critical applications that stores citizens super sensitive information. XpoLog has enabled the agency to constantly track the health of its infrastructure and applications, ensuring the availability of its systems and proactively address potential problems.

Powerful correlation capabilities leaves plenty of space for long term archiving.
In addition, the use of XpoLog’s robust correlation capabilities makes the analytics insights much more powerful and allows for better provisioning of the various systems in use. Using XpoLog, the agency is collecting Terabytes of data per day into a centralized silo with the flexibility to keep a short term of 90 days of searchable data and long term 7 years of data archiving.

 

“XpoLog saves our teams hours of work every day. The log analysis was a major delayer in our troubleshooting and now it’s the first thing we do”

Per-Anders Hall-Bedman, Head of New Markets and Alliances,
Cinnober Financial Technologies

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