This Medical provider serves more than 250,000 patients in thousands of clinics with over 40 production sites worldwide. Due to the size of this company it’s obvious that the variety of the technologies and operations size is enormous and involves many teams – Infrastructure, System, Middleware, DevOps, Applications and others.
All layers from development to production must be monitored and analyzed in every possible aspect to proactively identify issues and provide a quick resolution.
Since using XpoLog, the company has seen many benefits including:
Improved customer satisfaction
Improved service delivery
Faster troubleshooting and issue resolution
Actionable insight into service delivery