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Log Management
Problem Isolation
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Problem Isolation
 
 The Problem
 The Solution
 Architecture
 Business benefits
 
General
The time spent on problems resolution is the time that takes to isolate the problem and the time to solve it.
According to researches and customers feedbacks it takes 70%-80% of that time to investigate and isolate problems in a complex IT environments.
The time that takes to actually solve the problem is usually between 20%-30% of the total time that takes to close an incident.

Problem
Identifying and resolving problems is a time consuming task. During applications execution in production, massive amount of log information is being generated. Information in the logs is critical for identifying problems and then to understand the root cause. Monitoring tools only help in getting a notification that a problem is out there.
Rapidly identifying where the problem is,
Efficiently isolating the problem and then
Quickly assigning it to the relevant team is a
Key for Business Availability


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